Wrong Fuel Dumfriesa service by Forecourt AssistanceCall 01293 248666Call
4.8/5 from 2,190 Trustpilot reviews24 hours, every dayFree advice · price before we travelFuel Fixer Ltd · 08520551

I just put petrol in my diesel car near Dalbeattie

I just put petrol in my diesel car near Dalbeattie? The most common misfuel by a wide margin. Do not start the engine — it is drained, flushed and primed on site. Call 01293 248666 — the technician covering DG5 comes to the vehicle. Call-out £89 to £199, drain £199 to £1,999.

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No premises, no recovery truck

The alternative to what we do is a recovery truck, a garage queue and a courtesy car you did not want. Wrong Fuel Dumfries sends a technician to DG1, DG2 and the surrounding districts instead, and the job is normally finished where you are standing. Call 01293 248666. There is no Dumfries branch to drive to, which is rather the point.

Searchi just put petrol in my diesel car near Dalbeattie
WhereDalbeattie, DG5
Council areaDumfries and Galloway
RoadsA711 and A710
What it isPetrol in diesel
CostCall-out £89 to £199, drain £199 to £1,999, quoted in full before we travel
Time on siteAbout an hour
Phone01293 248666
Map of the council areas and postcode districts Wrong Fuel Dumfries coversDumfries and GallowayDG1 — DumfriesDG2 — DumfriesDG11 — LockerbieDG12 — AnnanDG16 — GretnaDG10 — MoffatDG3 — ThornhillDG7 — Castle Douglas
Shaded: the council areas we cover. Dots: the postcode districts inside them. Boundaries: ONS, Open Government Licence v3.0; contains OS data © Crown copyright and database right.

Why misfuelling happens in Dalbeattie

Dalbeattie sits across the DG5 postcode district and the A711 and A710, with Kippford, Rockcliffe, Colvend and Palnackie next door. The pattern here is the first fill of an unfamiliar car — a hire vehicle, a courtesy car after a repair, or a van the driver does not normally take out.

The A75 shapes misfuelling here. A large share of the traffic is holiday and freight movement heading for a sailing, in hire cars, motorhomes and tractor units, on an unfamiliar route, often at unsociable hours with a clock running.

Why one direction so outnumbers the other comes down to the pumps themselves. Diesel nozzles are wider than petrol filler necks at most forecourts, so that mistake is largely designed out. Nothing designs out the reverse.

When it happens: Tied to sailing times rather than rush hours, which is why the overnight and early-morning share is much higher here than on a comparable English town's roads.

I just put petrol in my diesel car near Dalbeattie: what to do

The most common misfuel, and the one with the most to lose by starting the engine.

Litres matter less than you think

The quantity of wrong fuel is rarely what sets the price. Distance travelled through the system does. Fuel that never left the tank comes out with a pump and a hose. Fuel that reached the high-pressure pump may have begun wearing it, and fuel that reached the injectors may have carried that wear with it.

Step by step

  1. First: nothing Do not turn the key, do not turn the ignition to accessory, do not try the radio. The engine has not run on the wrong fuel yet and that is worth protecting.
  2. Second: stay where you are Unless you are somewhere dangerous. A vehicle that has not moved is a vehicle whose contamination is still all in one place.
  3. Third: make the call 01293 248666. Four questions — vehicle, which fuel, roughly how much, did it run — and you get a price and a window before anyone sets off.
  4. Then we work where the car is Extraction, line flush, fresh fuel, prime, run-up and a check. Nothing needs recovering anywhere.
  5. And the waste goes properly Registered carrier, waste transfer note, correct consignment. Keep the note; it is the document that protects you, not us.

What customers say

4.8 out of 5 from 2,190 Trustpilot reviews. The thing reviewers mention most is technicians who stay calm and professional with someone who is having a bad day, followed by how quickly a van turns up.

The most common criticism is price, so here it is plainly rather than buried: the call-out is £89 to £199 and the drain £199 to £1,999, and the full figure is given on the phone before anyone travels.

Questions we get asked

Is there an out-of-hours surcharge?

The call-out is the call-out. Whatever the total is, you hear it on the phone before anyone travels.

Do you cover all of DG1, DG2 and the surrounding districts?

Yes, from one rota — so being at one edge of the area rather than the other changes the arrival window, not the price.

Can you come to a supermarket forecourt?

Yes, and it is where a good proportion of jobs happen. Tell the cashier a drainer is on the way; they are used to it.

Do you work at night?

Yes, around the clock, every day. A large share of misfuels happen after dark, so the rota reflects that.

Who you are dealing with

Wrong Fuel Dumfries is a service by Forecourt Assistance. Forecourt Assistance is a trading name of Fuel Fixer Ltd, company no 08520551, a company of Fuel Fixer International. Registered at Fairway House, Portland Road, East Grinstead, RH19 4ET. Fuel Fixer International is owned by Stockbridge Capital Holdings.

Across the network

Wrong Fuel Dumfries is one of the sites run by Forecourt Assistance, a trading name of Fuel Fixer Ltd, part of Fuel Fixer International, owned by Stockbridge Capital Holdings. Every site below belongs to the same company.

Background reading: GOV.UK guidance on fuel.

Last updated · Reviewed by Rambo S, Wrong Fuel Expert